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Free standard delivery on all products to UK mainland*

Gentleman Joolz Grooming Emporium

Shipping & Delivery

Standard Delivery

3-5 Working days: FREE delivery on all orders over £50 to UK Mainland ONLY

  • Orders under £50 will be charged £3.99 for delivery to UK Mainland ONLY.
  • Your orders will be sent out via the most suitable carrier, depending on size and weight.
  • A signature may be required on receipt.
  • If you are not available to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up.
  • Sadly we can not deliver on a bank holiday. In this instance please expect your delivery on the next working day.
  • In the event of a Royal Mail strike, we will switch our deliveries to other carriers to ensure your item is still delivered.
  • In extreme weather conditions, IL2L will dispatch items immediately but cannot take responsibility for any delays caused by extreme weather that disrupt Royal Mail's deliveries.

Next Working Day Delivery : UK & N. Ireland only

Next working day delivery available Monday to Friday, except bank holidays: £4.99

  • From Monday to Friday, orders must be placed by 3pm to ensure delivery the next working day.
  • Orders placed on a Thursday after 3pm will be processed on the Friday, but delivered on the next working day.
  • Orders placed on a Friday after 3pm will be processed on the next working day which is Monday.
  • Next Working Day Delivery orders placed on Saturday and Sunday will be processed on the next working day which is Monday.
  • We cannot deliver on a Bank Holiday (UK Only). In this instance please expect your delivery on the next working day.
  • Our carrier will deliver your parcel between 7am and 7pm and will text or e-mail with a 1 hr delivery window. Customer MUST fill in relevant information whilst placing order for this to work. The text service can also be used to rearrange delivery.
  • A signature WILL be required upon receipt.
  • If you are not around to accept your parcel a calling card will be left to let you know that a delivery has been attempted.
  • In the event of a Next Day Delivery item being returned, IL2L will only refund 50% of the carriage charge.
  • In extreme weather conditions, IL2L will dispatch items immediately but cannot take responsibility for any delays caused by extreme weather that disrupt our carriers deliveries.
  • We do not deliver to PO Boxes for security reasons.
  • You will be able to track your order on the relevant carriers website. Upon dispatch an email will be sent to you with your tracking number and a link to the relevant carriers website.

European Delivery

European Signed For : £12.99

We now offer European Delivery on all IL2L.com orders.

  • Your orders will be sent out via the most suitable carrier, depending on size and weight.
  • Delivery time will be based on your countries postal service, we normally recommend 5-7 days
  • A signature may be required on receipt.
  • To select your international postage method please click on Your Basket before Checkout

* Please note il2l.com cannot take responsibility for parcels using this delivery option as it has no tracking or delivery confirmation.

Please note that it is not possible for you to collect your order in person from our distribution centre.

Tracking

The dispatch email we send you will include a unique tracking number, which you can use to track the progress of your parcel.

You can also track your order on-line by signing in to My Account.